An update on how Smart Communications SUCKS!

“I called SMART customer service not to chat with a customer representative but to ask for their assistance.  Whether I dialed this number *888 or this 02888111 using my mobile, they shouldn’t charged me for doing so,
that is why it is called CUSTOMER SERVICE!”

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A frustrated consumer’s letter to Smart Communications

[updated…]

My Initial Letter:

Hi, I called your customer service last monday ad guess what? It consumed all my prepaid load! 5minutes of your background music before I can actually talk to a customer service agent! more. I’m so annoyed!

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