*This article was written yesterday but was only posted today due to my internet connection.”
Let’s start with the worst I encountered this day and keep the happy ending.
Today’s Worst Customer Experience: Banco de Oro’s snobbish employee
Category Archives: rant all the way
An update on how Smart Communications SUCKS!
“I called SMART customer service not to chat with a customer representative but to ask for their assistance. Whether I dialed this number *888 or this 02888111 using my mobile, they shouldn’t charged me for doing so,
that is why it is called CUSTOMER SERVICE!“
A frustrated consumer’s letter to Smart Communications
[updated...]
My Initial Letter:
Hi, I called your customer service last monday ad guess what? It consumed all my prepaid load! 5minutes of your background music before I can actually talk to a customer service agent! more. I’m so annoyed!
